Our self-service help centre will answer many questions around ordering, returns and product knowledge. It is easy to use and available 24/7. We recommend to check here first before you contact us. Go to the Snow+Rock Help Centre.
The Snow + Rock customer service team are available:
Mon-Fri: 8am - 7pm
Sat: 9am - 5.30pm
Sun: 10am - 4pm - Email/Web Chat Only.
To send an email to our customer service team complete our online form. It’s helpful if you copy and paste any relevant links into your email.
We aim to respond to emails within 8 business hours.
UK: 0845 1001000
International: +44 (0)1483 445335
The Rock, 2 Thornberry Way
Slyfield Industrial Estate