CONTACT US

Help Centre

 

Our self-service help centre will answer many questions around ordering, returns and product knowledge. It is easy to use and available 24/7. We recommend to check here first before you contact us. Go to the Snow+Rock Help Centre.

Customer Service:

 

The Snow + Rock customer service team are available:

 

  • Monday - Friday: 08:00 - 17:00 *Phone, Email + Webchat
  • Saturday: 09:00 - 16:00 *Email + Webchat
  • Sunday: 09:30 - 15:30 *Email + Webchat

 

Contact Details:


Email:

 

To send an email to our customer service team complete our online form. It’s helpful if you copy and paste any relevant links into your email.

We aim to respond to emails within 8 business hours.

 

Telephone:

 

UK: 01174 562355

International: +44 1174 562355

 

Post:

Snow and Rock

Outdoor and Cycle Concepts Ltd

PO Box 75
Malmesbury
SN16 9WQ
United Kingdom

Let us know you agree to cookies

We use marketing, analytical and functional cookies as well as similar technologies to give you the best experience. Third parties, including social media platforms, often place tracking cookies on our site to show you personalised adverts outside of our website.

 

We store your cookie preferences for two years and you can edit your preferences via ‘manage cookies’ or through the cookie policy at the bottom of every page. For more information, please see our cookie policy.