Need some expert advice for your next outdoor purchase? Perhaps you are looking for a full list of kit for an up-coming expedition? Take the hassle and stress away from these purchases by booking an appointment with an in-store expert at Snow + Rock. We offer a wide range of services which you can book in for to receive tailored advice specific to your needs so you never have to compromise your experiences in the outdoors again.


Find out more about the appointment services we are providing below, as well as the stores you can book in with, all from the comfort of your own home. 

Available Appointment Types

Whether you’re walking a section of Hadrian’s Wall or the whole of the Inca Trail, you want to make sure your rucksack fits correctly to prevent it from spoiling a trip of a lifetime. Our staff can help you pick the features you need such as a rain cover, hydration compatibility, walking pole loops, various pockets and of course the size, with a free rucksack fitting service in store.

Our highly-trained and knowledgeable staff will walk you through the process of achieving the perfect fitting pair of outdoor shoes. This is ideal to ensure you are selecting the correct shoe for your intended purpose, while also reducing fatigue and soreness throughout the day.


Our store experts can help advise you on a top-to-bottom adventure kit-list before you set off on your next big adventure. Do you your next trip planned, but don't know where to begin with your kit? Take out the hassle and let us guide you on layering, mid-layers, outerwear, equipment and accessories with a personalised experience so you can focus on enjoying the outdoors.

Comprehensive fitting process for ski boots which take into consideration experience level, strength, weight as well as factors such as pronation/supination, width and in-step volume as well as comfort and performance of the intended boot. This can be supplemented with a custom footbed production to guarantee that the boots will perform and be comfortable for the customer, backed up by our Ski Boot Fit Comfort Guarantee (T&C’s apply). In line with government advice, we have safety procedures in place to ensure that both you and our staff are protected for the duration of the appointment which, for ski boot fitting, can last between 90 minutes and 2 hours.

Our expert staff can help you find the perfect electronics accessory for your goals. With a range encompassing fitness trackers, smart watches as well as GPS units and action cameras to allow you to continue pushing your limits. Whether you are aiming for a new personal best, looking to document your miles or aid your recovery and workout patterns, we have something for you. Our expert staff are happy to run through the benefits and functions of our wide variety of products, as well as providing demonstrations on how to use them most effectively.

When you go camping, your tent is your base and perhaps the most important of all your camping equipment. Your camping tent must be a comfortable place to sleep and live, but depending on the way you go camping, certain characteristics of a tent may be more important. We offer expert advice in-store to make your decision as easy as possible to ensure that you get the most out of your investment.

Available Stores

*Stores currently providing Ski boot fitting.



Bristol Filton






Hemel Hempstead*


London Covent Garden Mercer*

London - Harrods

London Kensington*

London Monument

Manchester Chill Factore*


Port Solent*


More stores will be available for appointments as they re-open.

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