OUR UNIQUE SKI BOOT GUARANTEES
Have complete peace of mind when you buy ski boots at Snow and Rock. Not only is it cheaper and safer than hiring, our equipment is the latest in ski technology, letting you relax with the knowledge that boots and skis are always correctly fitted. Our trained technicians care about you and your family’s skiing experience.
Boot comfort guarantee
When you buy ski boots from us we always do our best to ensure they’re the best fit for you. If any problems arise before you go skiing, we will refit or change your boots at no extra charge and refund the difference if you choose a cheaper model. For full details, see our terms and conditions.
Before you head off on your ski trip take the opportunity to try out your new ski boots at either of our snow slope locations. If you experience any fit issues, then it’s a quick visit either our Hemel Hempstead or Chill Factore Manchester boot lab, free under our "Boot comfort guarantee".
UK price pledge
Kids' buy back
If you’ve purchase your children’s ski equipment from us you are eligible to bring it back once they’ve grown out of it and we will give you a credit towards your next purchase of children’s ski equipment of up to 20% of the original value paid. If your children have grown out of junior equipment, the credit value may be put towards other purchases at Snow and Rock. No refunds will be given. For full details, see our terms and conditions.