Snow and Rock + Ski + Snowboard


In-Store Ski and Snowboard Servicing 

Serviced regularly, your skis will not only perform better but also last longer. At Snow+Rock we use state of the art technology and highly trained technicians to keep your skis and boards in the best possible condition. The type of service you need will depend on a number of factors including snow conditions, how aggressive your style is and how often you go skiing. Book your skis or snowboard in for a service and our technicians will do the rest.

Snowboard + Ski + Workshop

If, however, you’re not sure what your skis need, you can bring them into some of our stores for a check-up. Our Covent Garden, Chertsey, Bristol, Exeter, Port Solent, Manchester Chill Factore, Hemel Hempstead, Gateshead and Dublin stores all offer a while-you-wait* service.


So take care of your pride and joy and make sure you book your skis or snowboard in for a service on your return. Check online to see our Service Menu and what’s available in each store.


* While-you-wait service – Available between Monday-Friday 10-5pm, please call the store in advance to check for availability on the day. Please also note that there is a £5 fee for this service.

Do it Yourself - Hand Tune your Equipment

For home maintenance skiers and boarders can quickly and easily maintain their equipment with small investment in a few key pieces which will help improve their on snow experience. The two best things to do at home are keep the edges clean and sharp and the bases waxed.


The simple solution for people wanting to start out would be to purchases something like the TOKO Ergo Race tuning tool, some universal wax, a waxing iron, and a plastic scraper. Ideally you should look at getting a set of vices too to make holding the ski safer and easier.

Snowboard + Ski
Snowboard + Ski
Snowboard + Ski
Snowboard + Ski
Snowboard + Ski
Snowboard + Ski

The benefit of the Ergo race tool (don’t be put off by the race name) is that it has a file included, and has set angles for tuning the equipment so there is no need to guess what angle the file is at.  A few quick passes of the tool will help keep the edges nice and sharp.


Ski and board bases are like skin and need to have the moisture replaced, a hot wax helps replace the moisture into the pores of the base making the ski move faster, smoother and helps make turning easier. Ideally use a wax iron compared to a clothes iron because the wax iron is more accurate in temperature and does not have the steam holes on the base where wax can clog. Drip a small bead of wax along the length of the equipment. You should have enough wax that there is a thin layer between the iron base and ski. The big thing to remember is never let the wax smoke as doing this burns off the essential factors that make the wax slippery. Make sure that you keep the iron moving to avoid any hot spots on the base.


Finally, when the wax is cold and the pores have closed up, use a plastic scraper to scrap off the excess wax to leave a smooth finish on the base. You can also finish off the base by using a  nylon brush. Be sure to remove any wax that are on the edges.


In the workshops we can do all sorts of repairs; from sharpening and tuning edges, to replacing base material and installing new edges – the workshops and technicians can work wonders.


The most requested service is the full service. The equipment is has the small scratches and holes filled with industrial P-Tex that is extruded out and onto the base of the equipment. It is then cooled and scraped off and a the base material levelled off from high spots. The key factor in a the full service is having structure imbedded in the base. The structure works like a tire tread; where a tire works to pump water away allowing for more grip, the structure helps regulate how much fluid us under the base helping the ski slide smoother and faster. The rule of thumb would be that a fine thin linear structure is good for cold dry snow and a coarse cross structure is better for more damp conditions.


When holes are deep or an odd shape technicians can cut a shape P-Tex material from and replace and repair the damage to the ski – then level out the base to make it flat again.


The tuning of the ski takes place on one of the ceramic edging machines allowing for the discs, which are concave cup shaped, sharpen, tune and polish the edge as it passes along the length of the ski or board.  One pass will do the base edges and one pass will to the side edge. The process also removes rust and sets the edges.


Again the main thing to get done will be to have wax applied to the base to help make the most of the tune and put needed moisture back into the base.


A great way to make sure equipment is kept in the best shape possible would be to get a full service done at the start of the year and after your first trip (or on holiday) wax your skis every day and touch up the edges to remove any nicks or burrs. Then when you come home if there is no real damage to the base you should be able to either maintain your equipment with your own tools or get an edge and wax done in store. If you’ve got stone or edge damage you may want to consider a more in depth service.


At the end of the year it is important to place a storage wax on your equipment. This can be done in our workshops or at home but a thick layer of wax is applied to the base and over the edges but most importantly – it is not scraped off. This helps prevent the base and edges from oxidizing in the summer months. Over the long term regular maintenance and care will enhance you on snow experience and help look after your investment for years to come.

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