Assistant Manager, Snow + Rock - Harrods


 

 

CAREER OPPORTUNITY

 

 

New Vacancy - Assistant Manager - Harrods 


A new vacancy has arisen for an assistant manager to join the team in our store within Harrods.   This is a unique opportunity as the successful candidate will be alongside the Harrods management team in adhering to their very high standards of customer service and the Harrods way of life. 

 

The Assistant Manager will support the Store Manager in all aspects of the day to day running of the store including the following:-

  • to consistently drive excellent customer service standards and maintain strong visual standards in store
  • to take responsibility for specific areas of activity as assigned by the Store Manager
  • To assist the Store Manager to achieve / exceed target by effectively implementing all store policies and procedures, controlling costs and leading the team

The requirements of the role

  • Previous supervisory / management experience gained within a retail environment is essential
  • Passionate about the delivery of excellent customer service with an understanding of how this drives sales and affects the bottom line
  • An interest in outdoor activities and or travel would be advantageous
  • Effective use of merchandising and sales reports whilst maintaining a hands on approach
  • PC literate – being able to manage and learn new systems such as stock control and rotas
  • Time management – being able to manage both your own time and your teams to ensure the store remains time and cost efficient

 

Key Attributes:

  • Desire to drive sales and profitability
  • An interest and passion for winter and outdoor sports including cycling and running
  • Keen to develop an understanding of retail KPI’s and how to drive them
  • Understanding of visual merchandising

 

If you are interested in applying for this role, please email your CV and covering letter to manager.harrods@snowandrock.com.