Click & Collect banner

Click & Collect

Ordering online and picking up in-store is now as easy as...

  1. Online logo

    Order online from SnowandRock.com and choose delivery store

  2. SMS logo

    Receive an SMS saying your order is ready

  3. Delivery logo

    Pick up from your chosen store

1. Order online from SnowandRock.com

(choose Click & Collect at checkout)

Checking stock

On every product page you can enter your post code and see which stores near you have Click & Collect available.

Check Stock

Adding to bag

To order your product via Click & Collect first add it to your bag as normal. You'll be able to choose between home delivery or Click & Collect during checkout.

Add to Basket button

Checkout

Your basket shows the items you've ordered and which delivery options are available. Almost all items can be ordered for Click & Collect.

You can still apply promotions, add or remove items, and see your chosen sizes, colours, and prices with a clear sub total.

When you go through to Checkout you then sign up as a new customer or login using your existing details.

Delivery

On the delivery step you will be offered the option of Click & Collect or home delivery.

To choose Click & Collect click on Option 1, then enter your post code to find stores near to you. You can then choose the most convenient one as your collection store, then proceed to payment as usual.

Click & Collect delivery is always free of charge.

2. Receive an SMS to let you know your order is ready

We will send you a text once all the items have been gathered at your chosen store (this can take as little as 2 hours for items already in stock). If you don't collect the items in 7 days we'll send another text, and if you don't collect them within 21 days we'll return them to stock and refund you for your order. All for no charge to you.

3. Pick up from your chosen store

Go to the till at your chosen store with the card you used to place your order and one form of photo ID (for example your drivers licence photo card) and you'll be handed over your items. If you have any queries there the staff will be happy to help.